Want to Motivate Your Employees? Appreciate Them

After last week’s episode with my company's HR Manager, I was taken by surprise to hear she had told another employee he needed to buck-up and be more like Savvy.* She told him, "She’s been doing both her job and the CFO’s since he’s been out and you don’t hear her complaining.” She even said something to the effect that I was doing a good job. I couldn’t believe it. My body immediately relaxed, I became calmer, more energized and more motivated. I was surprised after all these weeks of feeling stressed and as if I wasn’t measuring up my company’s management felt otherwise and by how much I needed to hear it.

Thursday our CFO returned. When he walked in the door I started cheering and our entire staff clapped. He said he hadn’t received this big of a welcome from his family when he returned home the previous day. I told him the old saying “Everyone is replaceable” did not apply to him.

Then on Friday, my big 50th birthday, I arrived to an office decorated in black and a little party that included a cake. The employees who work for me and one of our owners were laughing (something I haven’t seen in a long time) and making jokes. They posted neon green post-its with the number 50 on them all over the office (so I wouldn’t forget how old I am). We haven’t celebrated anyone’s birthday in the office in years.

In the midst of all this I accomplished more work than I had in a long time. When I left Friday night I was almost caught up. This was quite an accomplishment considering the previous week I had left the office fearing I may never be caught up again. I honestly think feeling appreciated made all the difference.

I try to make an effort to publicly thank or show appreciation for employees when the opportunity arises. It is easy to do if you are paying attention. Recently I have done the following:

• I publicly gave credit to an employee for providing new information on a manufacturer’s policy change to all employees via email. (As opposed to our HR Manager who recently touted this same employee’s idea as her own)
• Via email, I thanked an employee in another department for assisting me with an audit when I was in a bind. I cc’d her boss who later told me how much my email had meant to this employee.

*This comment which was so helpful to me was deflating to the employee who is supposed to buck-up. He was absent the next day, isn’t as sharp as he usually is and seems depressed. Telling someone to buck-up and be like someone else is probably some of the worst advice you can give an employee.

Speaking of advice, the comments I received on I'm 50 Years Old and Still Can't Think On My Feet may be the most helpful comments I’ve ever received on this blog. I sincerely thank and appreciate every one of my commenters.

How about you? Does your employer let you know they appreciate you?