The Alchemist by Paulo Coelho

I picked up this book after reading the following in the Jan/Feb 2008 issue of Pink Magazine:

When asked what book IKEA North American President Pernille Spiers-Lopez would recommend to the 750 woman attending the latest Pink conference, she suggested not a business title but The Alchemist. It is an allegorical novel about a shepherd who leaves the world he knows for the great unknown in search of a promised treasure - and his own personal legend.Giving readers a New Year’s wish, Pink's editor Cynthia Good offers – that 2008 serves up a new opportunity to take chances, to transcend barriers and mistakes, and, as Coelho writes, to “remember that wherever your heart is, there you will find your treasure.”

Always looking for inspiration to keep me on the path towards living my best life, I couldn't ignore a recommendation like this; I had to read this book. Unfortunately, although I enjoyed the fable, the book did not live up to my expectations. For me the tale was too simplistic to be inspiring, I did not find it to be amazing or life changing. I read this book earlier in the year, but I as did Florinda, I found it to be a difficult book to review. I would rate it 2.5/5.

What I did find inspiring, however, was Coelho’s biography written inside the back cover. Paul was born in Brazil in 1947 the son of an engineer and a home worker. He dreamed of an artistic career which was frowned upon by his middle-class household. In the austere surroundings of a strict Jesuit school, Paulo discovered his true vocation to be a writer. Paulo’s parents however had different plans for him. When their attempts to suppress his devotion to literature failed, they took it as a sign of mental illness. When Paulo was 17, his father had him committed to a mental institution twice, where he endured electroconvulsive “therapy.” His parents brought him back there once more after he became involved with a theater group and started to work as a journalist.

Now that is inspiring! Talk about having to face adversity; imagine being committed to a mental institution for following your dreams. And I thought I had it rough when at 17 my father refused to support my decision to go to college.

Do you review your Social Security Statement?

What is a Social Security Statement?
The Social Security Statement is a tool designed to help you plan for your financial future. It provides an estimate of the social security benefits you will receive under current law at age 62, your full retirement age, and at age 70. It also lists estimated benefits if you were to become disabled, family survivorship benefits and whether or not you are Medicare eligible. The Statement briefly explains what it takes to become eligible for benefits. Basically, you must work for ten years to earn retirement benefits, and you must work at least five of the last ten years to claim disability benefits. The statement is updated each year to reflect your latest report of earnings. When you get your statement, you should verify that your earnings record is correct for previous years.

When will I receive my Social Security Statement?
By law, social security statements are mailed out annually. You should automatically receive a statement if you have a Social Security Number, are age 25 or older, have any job earnings on record and are not already receiving benefits (including Medicare). You should receive your statement a couple of months before your birthday.

Why is it important to review your statement?
This is important because your earnings record is what the government bases your benefits on (for retirement, disability, Medicare, etc.) Verifying your earnings record is also important because if the numbers are off (especially if they are off dramatically) it could be an indicator of identity theft or fraud.

What if you didn’t receive a statement?
You can request a statement at any time; information on how to do so can be found on the SSA website.

What if you find an error?
If you discover an error in any of the earnings Social Security has listed other that last year, call Social Security's helpline at 800-772-1213, Monday through Friday, from 7 a.m. to 7 p.m. Have your W-2's or tax return for the incorrect years available.

Why am I writing about this?
Because the earnings record on my latest SSA statement was incorrect as were the earnings record of every employee at my company who had received their statement this year. My earnings statement had zero earnings recorded for 2006 while my earnings for 2007 were listed correctly. 2006 was the year my company transferred our payroll processing to an outside provider, ADP. This switch, for year-end tax filing purposes, was a hellish nightmare (ADP issued our company's W-2's eleven times before they got them right). Our accounting department is still working through the tax implications of this fiasco.

Upon noticing this error, I called the SSA hotline on my own behalf and discovered not only my 2006 wages, but the 2006 wages for every employee in our company was being held in suspense. I then asked my boss if his statement had been correct; his birthday was earlier this year. He didn't know as he had shoved his unopened statement into a file. This led me to believe our employees are not reviewing their SSA statements. It turned out my boss's 2006 wages were also listed as zero, while his 2007 wages were correct. Come on people you need to review these statements. This is your money.

On a positive note, it looks like this will be an easy fix. I sent a copy of my W-2 for 2006 to our local SSA office. On the company's behalf, per SSA instructions, I had the entire correct 2006 wage file resent to SSA.

Managing the Second Half of Your Life

Have you thought about what you are going to do with the second half of your life? One of my co-workers retires in 27 days. When asked what she plans to do with the rest of her life, she didn’t have a clue, other than relax and have fun.

This conversation comes shortly after I had the opportunity to talk to two of our former employees. Both retired at age 62, both are comfortable financially.

Employee A worked as our company’s sales manager for 30 years. Upon retiring, he sold his home and moved to Northern Wisconsin where he and his wife run a seasonal souvenir shop. When asked how he was enjoying retirement, he emphatically stated, “I hate it." He misses the camaraderie of the office; his customers and the thrill of getting the deal. He manages to keep busy, but feels his life has no meaning. He inquired about our business; upon hearing we had just snagged an incredible deal, he was visibly upset. He had not even heard of our current #1 customer.

Employee B worked in our industry 30 years, 15 of them as Operations Manager for our company. He too sold his home and purchased a small fixer upper in Michigan (a lower tax state than Wisconsin). When asked how he is enjoying retirement, he enthusiastically replied “I love it.” He is busy working on his home; is active in his community (he was here as well). He and his wife own a motor home and are planning on traveling south this summer. He also volunteers at our state tech schools where he recruits high school students into the trades. This was an activity he performed while working with our company; enjoying it so much he agreed to continue after retirement. He is also planning on attending a company camping trip Memorial Day weekend.

Many of us long for the day when we can do whatever we want whenever we want. We put a lot of time and effort into calculating how much money we will need when we retire, but don’t put equal preparation into planning what we will actually do; other than travel, visit the grand kids, and maybe do a little volunteer work. Is that enough?

In the Harvard Business Review article, Managing Oneself, Peter R. Drucker discusses the importance of knowing yourself and offers valuable advice for managing the second half of your life: "The one prerequisite for managing the second half of your life: You must begin long before you enter it." Another, noteworthy point; "If one does not begin to volunteer before one is 40 or so, one will not volunteer once past 60."

In the above scenarios, employee B adequately planned for the second half of his life and is happy in his retirement. He continues to perform the aspect of his job he enjoyed the most on a volunteer basis. He is in contact with former co-workers, even attending work social events. Employee A has virtually cut himself off from all contact with former co-workers. He started a new business he does not enjoy. He did not adequately plan for his retirement never realizing how much he would miss sales. If planned appropriately, he could easily have taught sales techniques on a part time basis to entry level salespersons in our industry.

Do yourself a favor begin managing the second half of your life long before you enter it?

Things that make me "Crabby"

1. Co-workers who habitually arrive late to meetings.

2. The personal banker who neglected to tell me I will be charged a .50 cent fee every time I use my new debit card until after I had signed all the paper work. This fee would be charged on debit purchases only not credit purchases. Just curious, isn't a debit charge the whole purpose of a debit card?

3. The gal in my aerobics class who wears so much cheap perfume I feel nauseated by the end of class.

4. The new schedule of aerobic classes; all my favorites are either cancelled, too early for me to attend or so late I won't get home until after 8:00 p.m.

5. My inability to read the signs at the Amtrak station which say, "Meters do not give change," until after I have submitted my money.

Communicate, Communicate, Communicate

Communication is the key to successfully implementing change in your company’s policies and procedures. This was the message I took home from a recent seminar, "Implementing Lean in Administration/Office areas." In order to be successful, change must be communicated properly. It is a basic tenant of human nature to process under communicated change in the following manner:

1. Change is Discovered
2. Confusion & Rumors Ensue (Employees speculate; lean accounting sounds like layoffs. They begin wasting time developing lists of who they think should be laid off).
3. Fear Spreads
4. Resistance Generated
5. Resentment Develops
6. Interest Begins
7. Enthusiasm
8. Excitement

According to the presenter, if change is communicated properly, employees will go straight from step one when the change is communicated to step six where interest develops, skipping steps 2 through 5.

I was reminded of the importance of communication when our Human Resource Manager began a project to create job descriptions for all our employees this week. To kick off this project, she emailed a select group of employees requesting that they create a job description for their position. She gave them a two day deadline, and provided a sample format. She did not give them a reason as to why she was undertaking this project. Immediately, they were confused and fearful. Who could blame them, the media has bombarded us with talk of recession and our company’s sales have been lower than normal. With lighter work loads they assumed they were assigned this task because their job was in jeopardy. Every one of them resisted this project. Ms. HR Manager came to me complaining about our employees attitudes. I relayed my seminar's communication recommendation from above and suggested that she hadn’t explained her project clearly. She mulled my suggestion over for a couple seconds, decided that wasn’t the case stating our employees just couldn’t deal with change.

I disagree, ultimately she had to sit down with each employee, explain the purpose of her project; having a job description is a good business practice plus creating them was one of the tasks she was hired to do. She then had to convince them that by creating a job description they would not be putting their job in jeopardy and in many cases they would find the process beneficial. Only then did they enthusiastically complete the task.

Creative College Financing Triggers AMT

With the increasing cost of college tuition, more families are being forced to get creative with their finances in order to pay their children’s college tuition. In doing so, they may be in for a big surprise at tax time. Two years ago, a couple I know, struggling to educate their three daughters, sold a piece of property to help pay tuition costs. They knew at tax time they would owe a capital gain tax, but were shocked when the additional income also triggered an AMT tax. This past year, this same couple began drawing from a pension, in addition to earning their full time salaries, to help subsidize tuition costs. At tax time, they again found themselves subject to the AMT tax. As more middle class Americans are being hit with the Alternative Minimum Tax, I think there needs to be a better understanding of what this tax is and the impact certain financial decisions have on AMT tax liability.

What is AMT?
The Alternative Minimum Tax or AMT was designed in 1969. Its original purpose was to keep wealthy tax payers from using loopholes (many of which have since been closed) to avoid paying their fair share of income tax. Under AMT, once certain levels of income and deductions are reached; taxpayers are required to add back specific deductions, and pay an additional tax. This is to ensure all taxpayers pay at least a minimum tax.

What are some of the deductions that are required to be added back (disallowed)?
-State and local taxes.
-Medical costs are still allowed, but the AMT requires they exceed at least 10 percent of your adjusted gross income, rather than the 7.5 percent threshold of the regular tax system.
-Miscellaneous itemized deductions, although limited under the regular tax system, are disallowed under the AMT. This prevents the taxpayer from deducting large unreimbursed business expenses.
-Home ownership is not quite so desirable under AMT, while you are still allowed to deduct mortgage interest on both your main and second home, home equity loan interest is restricted. It can only be deducted if the money is used solely to pay for home improvements.
- Your home’s property taxes
- Personal exemptions. The more exemptions you claim the more likely it is you will have AMT liability.
- The Standard Deduction.

Why are more people subject to this tax?
Unlike regular income tax, the AMT tax was not indexed for inflation; AMT brackets have remained relatively constant at 26% and 28% while yearly wage increases have moved taxpayer income uncomfortably close or even into the AMT income bracket realm. To put this into context, AMT was originally created to target 155 filers with income of $200,000 who avoided paying any federal taxes, compare this with the nearly 4 million taxpayers subject to AMT in 2007, 80% of which had incomes between $100,000 and $200,000.

At what income levels are taxpayers affected?
Once you add back the AMT disallowances and run the numbers, AMT may be owed if your taxable income in 2007 was more than:
· $66,250 and you are married filing a joint return.
· $44,350 and you are filing as single or head of household.
· $33,125 and you are a married taxpayer filing a separate return

If the above income levels are met, how are you to determine whether you’re subject to the AMT?
IRS Form 1040 instructions includes a worksheet that may help you determine whether you're subject to the AMT, an electronic version of this worksheet is also available on the IRS website found here, but you may need to complete IRS Form 6251 to know for sure. Personally, I found Form 6251 to be confusing and relied on the IRS website results.

What are the more common AMT “triggers”?
Common AMT "triggers" include claiming a high number of personal exemptions, miscellaneous itemized deductions, and state and local tax deductions. In the example I sited above, the couple's increase in income along with their five personal exemptions and high state and property tax deductions (Wisconsin is a high-tax state) triggered AMT.

Bottom Line: As parents strategize to pay their children’s college tuition, it may me wise for them to meet with a good tax accountant or financial planner before making financial decisions that may seriously impact not only their income tax payments but their long term financial goals.

The costs of maintenance

I am a proponent of preventative maintenance and usually follow recommended guidelines; flossing my teeth daily, scheduling an annual physical, following the manufacturers’ recommended car maintenance, but I'm having a hard time believing the $304.65 I just spent for my car’s 30,000 mile maintenance service was really necessary. All of the money books recommend following manufactures' guidelines, plus the service technician at the dealership made a point of telling me not to miss the 30,000 mile service. He did say it could be a little pricy running somewhere in the range of $100-$200. Maybe if his estimate would have been a little closer to the actual cost of $362.46 (without coupons); I wouldn’t feel quite as ripped off. Sure they inspected everything tires, brakes, fluids, fan belt, you name it, but was it all really necessary. The results were great; everything passed inspection and no further work was needed.

With car maintenance I always feel at the mercy of the dealership or repair shop. I remember taking my previous vehicles to those quick oil change places. There were occasions they were so convincing I felt my car would not make it to the next block unless I spent hundreds of dollars for additional services. It was because of these high pressure sales tactics that I stopped going to those places.

One thing I know for sure:
With my next car (which hopefully will not be for several years), I will forego most of the 30,000 mile maintenance.

New Salesperson Lacks Professionalism

Last fall, our company, which is in a male dominated industry, hired our first female salesperson. She was a recent Marquette graduate with a marketing/communications degree. Our current staff of twenty male salesmen had a lot to say about this, “She will never make it.” “Our customers won't take her seriously.” "She's not going to stay; she just took this job to puff up her resume, after getting a year or two of experience she will leave.” "The company will never recoup their investment in her.” In our industry, it takes approximately two years for a new salesman to build their client base and support themselves on commission alone. To help with the transition the company typically pays them a salary in addition to commissions for the first two years.

This particular salesperson has now been with the company a little over 6 months. So far, she has not sold anything to speak of, but this is not unusual considering her territory and the current state of the economy. She has brought new marketing methods to her position; baking brownies for potential customers and even dropping off a pan or two of her homemade lasagna. For the most part, she’s been moving along status quo and the sales staff if not accepting her have stopped being adverse to her presence. They too, have enjoyed a brownie or two.

This past week all of our salespeople converged at one of our locations for our annual spring sales meetings. They attend three days of presentations given by upper management and vendors discussing everything from current marketing trends to the latest products and services. The salespeople spend evenings with their managers at local restaurants and bars where there is always plenty of food and drink. The first night, our female salesperson got a little tipsy and was too hung-over to attend the second day’s presentations. Now, there is an unwritten rule amongst our salesmen, if you drink on the company dime, you show up the next day even if you have the dry heaves. Her absence at first was overlooked probably because she is young and female. But then, low and behold, after spending the day ill in her room, she recovers just in time for dinner and another night of partying.

Drinking problems aside, this salesperson is no longer in college where she may have been able to get away with this behavior. Unprofessional actions such as this may be just the proof that our salesmen’s initial impressions were correct.

Where is the real money made?

I am a regular listener of the Clark Howard radio show. One of his common caller issues is the listener who has recently attended a hotel ballroom seminar pitching strategies to attain great wealth and is concerned that they are about to be "ripped off". These strategies come in different forms; buying manufacturers receivables, purchasing foreclosed real estate, buying over priced investments, and home based-businesses to name a few. The common denominator amongst all of them is the request for further outlays of cash; payments of hundreds and sometimes even thousands of dollars are necessary to receive additional courses, books, tapes, mailing lists and other materials to make this money making endeavor successful. Clark’s response is always the same; if this was such a great money making idea, the presenters would be off making millions, not hawking their techniques in hotel ballrooms.

I couldn’t help but be reminded of Clark’s response as I read Warren Buffett’s biography, “The Making of an American Capitalist,” by Roger Lowenstien. One thing that stood out from the beginning of Buffett's investment career was his aversion to giving stock tips. In the beginning years of Berkshire Hathaway he would not keep his investors informed as to where their money was invested and only provided return updates on an annual basis. Much of the investment purchasing he made for Berkshire Hathaway was accomplished by quiet accumulation.

Think about these questions the next time someone pitches a get rich quick scheme to you. Where is the money really being made? Is it by using the actual techniques being pitched or is it in the pitch itself? Warren Buffett became the richest man on the planet by investing in stock, not pitching subscriptions for stock tip guides in hotel ballrooms for a monthly fee of $19.95.

"Enough With the Bottled Water"

I find my co-worker's bottled water in our work refrigerator and freezer; partially filled bottles are abandoned in the copy room and lunch room. Many of the members at my gym arrive toting their bottled water. I'm sure many prefer the taste, enjoy the convenience and feel it’s safer, but I never understood why anyone would buy bottled water if they had perfectly good tap water. I assume most are somewhat aware purchasing bottled water is not good for their budget or the environment. To further deter them, I recommend they read "The Blue Death", by Dr. Robert Morris where he points out the following:

Bottled water is immensely popular with Americans ~
Americans toss nearly 50 million empty water bottles into trash cans every day. More than 7 billion gallons of bottled water are consumed every year.

The bottles have a huge impact on the environment ~
The production of the bottles themselves requires more than two billion pounds of plastic per year, which translates into millions of barrels of oil consumed and a steady release of toxic waste into the environment. The manufacturer of a single bottle requires more water than the bottle will ultimately hold. The transport of these bottles over hundreds or even thousands of miles by ship, train & truck further adds to the disportionate ecological impact of bottled water.

Bottled water is not necessarily safer ~
Despite the fact that it costs almost a thousand times more than tap water, there is no guarantee that bottled water is safer. Bottled water is less closely regulated than tap water and is not required to meet stricter standards for purity. In fact, a major portion of bottled water in the US is nothing more than tap water in an expensive bottle.

To be sure, many brands of bottled water are superior to tap water and can offer a valuable alternative, particularly when traveling or after a local disaster threatens the water supply.

He closes with ~
But environmentally, economically, and in many cases even with respect to disease prevention, they fall short as a replacement for piped water.

Need I say more?

"Open Every Door"

Networking is a continuous process:
I've been an active member of a professional organization for the last ten years. I maintain this membership for many reasons, but my primary goal is networking. What many new members do not understand is that relationships are developed over time. I have seen new recruits join our organization, attend a meeting or two, distribute their business cards to every member present, then quit when that great job offer does not materialize in a month or two.

I received a call this week from a recruiter whose membership I have mentored in this organization for at least three years. She was recruiting for a great position that paid an excellent salary with a company known as one of the best places to work in the Milwaukee area.

Why Me:
She thought of me, after the employer specifically requested someone with a pleasant personality. I was flattered, this was the second time a recruiter from this organization had thought of me for a position because of my personality. I attribute this to working closely with them on committees within the organization. It is not always easy for me to talk up my attributes, but it is easy for them to see my real personality and work ethic after working closely with me.

My Response:
Unfortunately I had to turn her down. This company is located 45 miles from my home; I am not fond of long commutes or in a position to relocate. I did refer her to two other accountants who would also make great candidates for the position. I asked that she keep me in mind for future positions. I followed up by thanking her again for thinking of me, and forwarding her my resume.

What else I learned from her:
While discussing her business, she mentioned one unsettling experience. A candidate she placed with a company nine months ago had recently called requesting she find her another position. Feeling this was unethical she refused.

This reminded me of the recruiter who placed me with my current firm nine years ago. Since then, I have pretty much entrusted her with my job search. We meet a couple times each year to talk about my current company and discuss my career goals. She is instructed to call me if she sees a position that may be of interest to me. In thinking back, her firm (not her) has called me only once in nine years with an open position. I can't help but think my recruiter’s loyalty is really with my employer who has provided her with a paycheck. It is a good thing I have not been overly serious about changing jobs, but by entrusting her almost exclusively with my job search I may have missed out on some great opportunities.

“Not knowing when the dawn will come, I open every door” Emily Dickinson

A Meaningful Valentine's Day

Valentine's Day doesn't have to be about cards, chocolates or flowers to be memorable.

Last week, as Mr. Savvy Working Guy left to purchase a birthday card for his niece, I remarked, "I don't want a Valentine’s Day card this year. What I really want is a “music night”, a night where each of us takes a turn playing one of our favorite love songs." I came up with this idea after reading Florinda’s post where she writes about liking love stories best in a song.

We both had lots of fun with this; trying to guess each others selection, etc. Mr. SWG selected The Beatles "And I Love Her” from his Ipod. I had two selections, first I played Florinda's favorite, Bruce Springsteen's "If I Should Fall Behind” from Lucky Town, which we own. I also played Bob Dylan "Love minus Zero/No Limit which I found here:





We both really enjoyed our Valentine's Day. With a little creativity it can be easy to celebrate a Hallmark Holiday without spending a lot of money.

Don't forget to keep your beneficiary forms updated

Along with an annual review of my financial accounts, it was also time to update my IRA account beneficiaries. Two years ago I was blessed with two new nephews that I would hate to leave out. It was very easy to request, fill out and submit a new beneficiary designation form.

Many important assets (pensions, IRAs, and annuities) have beneficiary designations. Those forms mean that after your death, the assets go directly to the people or trusts you've named. You can't determine otherwise in your will. So it is important keep your forms updated.

Our Experience with a Financial Advisor

Why a financial advisor?
We decided to seek the services of a financial adviser after our 401(k) accounts, still with our previous employer, had lost 35% of their account value during the last recession. Neither of us had the time or the inclination to do our own research. We wanted someone to advise us on investing these monies, then monitor our accounts and alert us when it is time to buy, sell or rebalance our funds.

How we found him?
We selected an independent agency who had been hosting a money show on a prominent local radio station. We were intrigued by the firm's goal to provide objective, unbiased investment advice. Plus, they offered a free consultation with one of their independent brokers. An independent broker researches the whole market to find the most suitable products for your situation. A non-independent broker sells only the products provided by his/her employer, usually a bank or insurer. Many of these products are sold with big commissions and have high expense ratios.

What we learned?
The broker assigned to us compiled our most recent 401(k) statements into a spreadsheet providing us with an overview of our portfolio. To our surprise, we were not nearly as diversified as we had thought. Even though, we owned many different funds, the majority of our money was not only invested in high growth stocks, but almost entirely invested in the information sector. He recommended that we roll our 401(k)'s into IRA's keeping them with the Putnam family of funds to save money on fees. We could further diversify by rolling money into additional Putnam funds not accessible through our 401(k) plans. He explained his fee structure; we would be charged 1% on the total balance of our portfolio. He also asked several questions to determine our risk tolerance and explained his insistence on at least annual client reviews.

What happened next?
We decided to go with his services, and rolled our money into Putnam IRA accounts through his firm. We could have taken his free advice and rolled our 401(k) money into Putnam accounts on our own, but we still wanted the comfort of knowing someone with more knowledge than us would be keeping an eye on our money. This ended up being a wise decision.

Were there follow up recommendations?
After a year or so he called us; we needed to move all our money out of Putnam where a scandal was brewing. Six of Putnam’s investment professionals were under investigation for illegal trading. The outlook for keeping our money with Putnam was not good. He also suggested perhaps we should think about opening Roth accounts. We took all of his advice. Moved our money out of Putnam, reduced our current 401(k) contributions (investing just enough to still take advantage of the company match), and placed the extra money into Roth IRA accounts.

What about 2008?
I recently called to have our monthly Roth contributions increased to take advantage of the new 2008 maximum contribution limits:
$5000 for those under 50
$6000 for those over

He took this as an opportunity to insist on another client account review. January of 2008 had the worst stock performance start since 1978. As soon as the market stabilizes, possibly by summer, we need to begin rebalancing our funds and scaling down our investment in stocks by 3 to 5 percent each year. He will call us when it is time to do this.

What are our overall thoughts?
We could invest our own money and save the 1% fee; many financial experts recommend doing so using only index funds. There are also plenty of reputable web sights (Clark Howard's for example) that recommend low cost quality funds for your Roth IRA. I still like a little hand holding and feel we receive value from our independent, unbiased adviser. He keeps us on track; preventing panic sales during down times and alerting us when it is time to sell, keeps us diversified and on track to achieve our long term goals.

I hate to admit it; but Time Warner Cable is growing on me

Over the past several years, I have had a love/hate relationship with Time Warner Cable, our local cable company. This is primarily due to the inadequate customer service I have received when we have service issues and their ever increasing prices. A couple of years ago, we did upgrade to one of their combination packages that includes high-speed internet, cable and digital phone service. The total cost of the package is cheaper than buying the services separately. Overall, we’ve been happy with this move, despite initial misgivings about Time Warner Cable in general and our doubts as to whether a landline phone was even needed.

This past week, my husband actually read the advertising fliers included with our monthly Time Warner bill. According to him, we could save $10 a month if we cancelled our free domestic long distance service in all states accept Wisconsin. We would still have access to local domestic calling outside of Wisconsin at 5¢ a minute. We decided to take advantage of this deal. Unfortunately, when he called to make the change, he was told the special was good for digital phone customers only; we were ineligible because our phone service was part of a package.

Here is the part where they start to grow on me:
The customer service rep then offered to give us $10 off anyway since we had been long-term customers. How about that for service; we still save $10 a month and can continue to call anyone in the United States and Canada for free.

Also, they have added a new feature:
Our TV now has an option for caller ID display at no extra charge. For old-fashioned folks like me who don't have a phone with caller id capabilities, we can now screen our calls while watching TV without ever leaving the couch. When the phone rings, the caller’s name and phone number are shown in the top left hand corner of our television screen.

Recession Ramblings

No one can say for certain whether or not we are currently in a recession, but economists are saying that the effect of the economy largely depends on the stability of each individual’s company.

The companies my husband and I work for seem more stable than they did at the beginning of the recession in 2001.

As you may recall, my husband and I both worked for the same company in the late 90’s. This company continuously struggled to make payroll. I used to joke, if they couldn’t make money in the “exuberant 90’s” they certainly weren’t going to do well in an economic downturn. Sure enough, when the economy went into a recession in March 2001 this company was hit hard. My husband ended up being laid off due to lack of work.

I had started a new job in 1999. My new company was well established, having been in business over 50 years. This did not prevent them from coming extremely close to closing its doors for good. In 2001, they were highly leveraged, had a huge build up of inventory, and had recently begun selling specialized tech equipment that was not part of their core business. Unbeknownst to them, the technology for this equipment evolved quickly, leaving company shelves bulging with obsolete inventory. Once the recession hit, sales dwindled and a huge cash shortage ensued. To make matters worse, the cost of both business and health insurance sky rocketed. To save the company, management went into a major cost cutting endeavor like I had never seen before. A new bank was brought in with less stringent collateral requirements which provided a higher line of credit. Debt was refinanced at much lower interest rates. Massive amounts of inventory were returned to vendors for credit (of course this was after huge restocking fees were tacked on). For inventory not returned, management begged manufacturers for deep discounts and lengthy repayment plans. Employees were laid off. Every discretionary service was cancelled; including cleaning services at all company stores. After a two year struggle the company’s finances began turning around culminating in 2005 with the healthiest balance sheet in the company’s history.

What has changed in seven years?
The latest economic news reports that employers are not trimming hours as they usually do when demand for their product falls off. Plus, inventories are not unusually high making it less urgent for manufacturers to scale off production.

On a personal level: My husband has a new job which he loves; just last week he was assigned to a new project that comes with a three year contract. My company has never gotten back to the glut of excess spending of the late 1990’s. Our inventories are lean and manageable. Employee count remains low; few new overhead positions have been added. Are sales down? Yes. Are margins low? Yes. Is the year going to be easy? No. But I am confident both companies are healthy enough to ride the storm.

A little bit of gratitude to shake a bad day

In response to a horrendous day, I am listing five “feel good” entries from my gratitude journal in no particular order. During the past two months have been grateful for:

1. Tyler, my co-worker, for finding an error I had made so that it could be corrected in a timely fashion and a future problem eliminated. Typically, I would have internalized this mistake and spent the rest of the day feeling bad about myself. Once I acknowledged that I was grateful to Tyler, I just fixed it and moved on.

1. A. On a side note, Tyler made a mistake in the same system in early January. He came to me asking for my assistance fixing it, even admitting the system is not as easy as it looks.

2. My dogs, Buck and Teddy and all of the puppies my husband has been training. They keep me grounded and living in the present.

3. The window in my office from which I can watch the season's change, monitor the weather and occasionally catch a glimpse of wild life. In the past I have taken this window for granted, not realizing what a benefit it is. I am reminded of a company I visited a few years back that had virtually no windows. The most popular topic of conversation around the office was whether anyone had been outside, and if so what the weather was like.

4. Plumbing that works and a hot morning shower. Nothing makes you appreciate modern technology more than when it does not work.

5. A phone call from Judy my favorite acquaintance. Judy was a business associate who had recently left her position to go on permanent disability; she has cancer. I loved working with her, missed her terribly and had run out of lame business excuses to call her. She called me out of the blue before the holidays for the simple and perfect reason ~ to wish me a Merry Christmas. In today’s world of hectic schedules acquaintances and business associates are our new friends. It took this phone call for me to realize I don't need a business reason to call her; I can call just to say hi and ask how she is doing.

Paradox of choice

The price of oil has hit $100 a barrel, grocery costs are up 6% over last year and the out of pocket costs for prescription drugs is ever increasing. What are we the middle class, as we find ourselves continuously strapped for cash, to do?

In order to make ends meet, I am hearing my co-workers making the choice to forego refilling their prescription drug medications. One employee admitted he had stopped taking his asthma medication when his out of pocket cost hit $60 a refill. Only after he received a warning for excessive absenteeism did he indicate that perhaps he would cancel his cable instead. Another employee who complains of leg pain when he cannot afford his blood pressure medication can afford to go out to eat for breakfast and lunch everyday plus spend most of his weekends betting at the dog track. My favorite story is the employee who disgusted with her high out of pocket cost for lipitor began a diet an exercise program that has resulted in a 20 lb. weight loss, lowering her cholesterol and no longer needing her medication.

I understand our company drug plan requires higher out-of-pocket costs every year causing greater financial hardship. We have a formulary drug plan; a plan with a list of preferred drugs. If your doctor prescribes a non-formulary drug (one that is not on the list) your out of pocket cost is higher.

We are all faced with choices every day in our lives, perhaps too many choices; let’s make sure we look at all our options before choosing not to take our meds.

Vacation time is not free

In addition to math essentials, I recommend Penelope Trunk incorporate a few accounting essentials into her career. In her post http://blog.penelopetrunk.com/2005/01/08/math-essentials-for-your-career/ she states:

Extra Vacation time is free to the company

Extra vacation time is not free to the company. When an accountant pays an employee for time not worked an account is charged in the general ledger called vacation expense. Expense accounts are used, in most cases, to record costs. In addition to paying an employee for time not worked, the company may actually incur additional costs due to an employee’s extra vacation. The employee’s work still needs to be completed. He/she may need to work extra hours resulting in overtime pay to get his job done. Also, co-workers may work additional hours to cover for him in his absence. If his work is not completed there is always the potential for lost sales and lower productivity.

I understand the point of Penelope’s post is to get you thinking about benefits other than salary when negotiating your compensation package, but she is wrong about vacation time being free to the company and it isn't always that simple. She states in entirety:

Getting a Raise

Use numbers to negotiate your raise, too. When it comes to compensation, do your own research to present a rational, numbers-based explanation for why your salary is not in line with comparable salaries in your field. If your company won’t budge, figure out which non-financial perks will equal a financial perk. (Finally! A use for high school algebra!) For example, extra vacation time is free to the company and a laptop, after tax deductions, is very cheap for the company.

I am not saying don't ask for additional vacation, I have received additional vacation in lieu of a raise higher raise in past employment. After the 2001 downturn and as more companies switch to PTO plans, I believe extra vacation is not a benefit handed over easily. Other benefits that are more readily given to employees are payment for additional training if job related, especially if asked for during a profitable period. This shows initiative plus the company benefits from your increased knowledge. My company has given laptops, but only to employees that are not in the office on a daily basis or travel a lot. Another benefit I've seen given is to for the company to pay an employee’s high speed internet connection if they do a lot of work from home.

Don't be afraid to negotiate non-financial benefits, but do know your facts up front.

Financial Illiteracy

Once again I am amazed by the lack of financial literacy in this country ~

From “Richistan” by Robert Frank:
At a summer camp for young Richistans (a term coined by Frank to describe the nouveau riche - a group of self-made entrepreneurs with wealth that equals or surpasses old money) - One of the rich kids asks the question, "So is the stock market the same the as a mutual fund?" Most members of the group looked stumped.

A stock represents a share of partial ownership in a corporation.

A mutual fund offers partial ownership in a professionally-managed group of collective investments that pools money from many investors and invests it in stocks, bonds, short-term money market instruments, and/or other securities.